Shipping & Delivery

• Delivery Time: Your order will be delivered swiftly within 3 to 4 business days maximum.
• Shipping Fees: Shipping costs are calculated accurately and automatically at checkout based on your delivery address.

Returns & Exchanges

We are committed to the highest quality standards in full compliance with Egyptian Consumer Protection Law:

• 14-Day Return & Exchange (Change of Mind): You can return your product for a full cash refund or exchange it within 14 days of delivery, provided the item is unopened, unused, and in its original sealed packaging. In this case, the customer covers the shipping fees.
• 30-Day Return & Exchange (Manufacturing Defect): If your product has any manufacturing defect or quality issue, you are fully entitled to a free replacement or a full cash refund within 30 days of delivery. The store will cover all shipping costs.

To initiate a request: Please contact our customer service team, and we will process your return or exchange immediately.